FAQ
1. Who is Murélia?
Murélia is a brand specializing in decorative and inspirational posters, available for instant download. Our mission is to bring a touch of motivation, elegance, and well-being to your home through minimalist and striking designs.
2. How does purchasing a poster work?
It's simple!
- Choose the poster you like
- Order in just a few clicks
- Receive your digital file instantly by email
- Print it at home, at a professional or online, in the format of your choice
3. What are the advantages of instant downloading?
- No waiting: you receive your file immediately after purchase
- No delivery costs: faster and more economical
- Personalization: print your poster in the format and on the support of your choice (paper, canvas, plexiglass, etc.)
- Eco-responsible: no production or transport, for a reduced environmental impact
4. In what formats are the files available?
Our posters are generally supplied in high resolution (300 DPI, JPEG or PDF format), compatible with several common sizes (A4, A3, A2, 50x70 cm, etc.). Each product sheet specifies the available formats.
5. Can I request a specific format?
Yes! If you need a custom format, please contact us and we will do our best to provide you with a suitable version.
6. Can I resell or share purchased files?
No. Purchase of our posters is for personal use only. Any reproduction, distribution, or resale is prohibited.
7. Where can I print my poster?
You have several options:
- At home, with a quality printer.
- In a local printing house, on premium paper.
- Via an online printing service, for printing on canvas, aluminum, etc.
8. Do you offer framed posters?
No, Murélia only offers digital files. This allows you to choose the frame and mount that best match your decor.
9. Can I get a refund after purchase?
Due to the digital nature of our products, purchases are non-refundable. However, if you encounter a problem with a file, please contact us and we will find a solution.
10. How can I contact you?
You can write to us at contactmurelia@gmail.com or use the website's contact form or follow us on Instagram to discover our new products and exclusive offers.